Speaker Interviews
BREAK OUT CHATS
Between sessions, Gain Theory's Jennifer Hahs conducted on-the-ground interviews with a few of the conference's attendees and speakers. See what they have to say about the conference and retail trends, but more importantly, what it takes to evolve.
"You look around and all you see in the headlines is how much trouble brick and mortar is in. And the lesson from that is that disruptors don’t have to take a majority share in the marketplace to overturn established big brands. All they have to do is take a crucial segment of the market."
– J. Walker Smith, Executive Chairman, Kantar Futures
"Retailers have to pull themselves back from the day-to-day and actually think about the consumer but not in a generic way."
– Hermann Behrens, CEO Americas, FITCH
"The future is going to be very fragmented and we are going to have a lot of mom and pop stores. Big box stores are...going to have to descale and become small stores in local areas...locally assorted to consumer preferences. That’s going to be the future."
– Robin Lewis, CEO and editorial director of The Robin Report
"[consumers] being able to use menu planning to drive better experiences at dinner or any meal occasions, will change the way people shop. And things algorithms can do to help make that easier, people will adopt."
– Rebecca Welch, Brand Manager at Butterball LLC
"Consumers…sometimes they want to be wooed and catered to and sometimes they just want to get on with it."
– Chuck Palmer, Retail strategist and blogger @CXChuck
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